
VoicemailOur Basic Voicemail Service is available for most telephone numbers in the area. You can have unanswered calls or calls made to your phone when it is busy, forwarded to our Message Center. Callers then receive your personalized greeting and can leave you a message. Our system will light a message waiting light or give you an audible message tone on phones with such capabilities (may require message waiting indicator service from your telephone company). Our Message Center can also call your pager or cell phone to let you know you have a message. You can even listen to the message through your cell phone. Also included is a reminder call option, which you can use as an appointment reminder or as a wake-up call. Basic service has a message storage capacity of 20 messages at one time, but additional message storage is optionally available. Call Transfer / Find Me / Multiple Greeting OptionWhen a caller reaches your voicemail, you can allow the caller to dial a one-digit number and be transferred to any local phone number such as a receptionist, administrative assistant, or even to your cell phone. The "Multiple Greeting Option" gives you access to use up to nine (9) different greeting messages that you can pre-record. You can manually change the greeting message to be played to callers or the greeting message may be automatically selected based on time-of-day, day-of-week, or other criteria (see information on "time/schedule tables" below).
Faxmail and E-mail OptionsFaxmail Option The EasyTEL Message Center can detect if a caller is a fax machine.
This optional service will allow EasyTEL to convert your faxes into
Voicemail to E-mail Option This is the key option to activate in order to accomplish "Unified
Messaging". When you conduct most of your communication via
Time / Schedule TablesThis option allows your voicemail greetings and other services to
be customized based on the "time-of-day" or "day-of-week".
You can even specify different messages for holidays if you so desire
(i.e. 5pm- 8am your greeting might inform callers that your business
is closed and then specify your normal office hours. 8am-5pm you
might give the caller the option to transfer to someone who can take
the call).
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